Legal
Service Level Agreement
Our uptime commitment for the call-answering service, how availability is measured, and the service-credit schedule when we fall short.
Draft pending attorney review
The published version of this policy is being prepared with our attorney. We don't share unreviewed legal text — it's against our standing rule (and bad practice).
If you need the current draft for due-diligence, procurement, or a partnership conversation, email legal@deltaita.com and we'll share it under NDA.
Source: 04-Legal/website-disclaimers.md §6.